1. Basic Policy
In consideration of the importance of protection of personal information, we will comply with the Act on the Protection of Personal Information, related laws and regulations, and guidelines of governmental authorities, handle personal information in a strict and appropriate manner, and take appropriate measures for safety management.
We will conduct necessary education and training to ensure that all employees fully understand the importance of personal information and security measures, and promote the protection of personal information.
2. Definition of Personal Information
Personal information means information relating to a living natural person which contains name, date of birth, or other descriptions whereby a specific person can be identified, includes an individual identification code (defined under the Act on the Protection of Personal Information and other related regulations), and may be easily collated with other information whereby a specific person can be identified.
3. Personal Information We Collect and How We Collect
We will collect personal information from customers in connection with provision of products and services, inquiries, and other matters. We will specify the purpose of use of personal information, the details of personal information we handle or other necessary information, and make effort to obtain the prior consent of the customer in a lawful and fair manner. If personal information contains special care-required personal information, such as race and creed, we will not collect personal information without the consent of the customer unless otherwise permitted by laws and regulations. When we obtain personal information from a third person, we will comply with obligations to confirm and keep a record at the time of provision from the third person under laws and regulations.
4. Purpose of Use of Personal Information
We will use personal information only within the scope of the purposes stated below unless the prior consent of the customer is obtained or except as otherwise approved by law or regulation.
a) confirming or inquiring about an order/confirming, inquiring, or executing payment;
b) confirming or inquiring about the shipment of product;
c) responding to inquiries (including confirmation of customer);
d) giving important notices for a transaction or provision of services to customers;
e) developing, improving, and marketing our products and services; and
f) provision of information on our products and services, and related products and services (only when we obtain the prior consent of the customer for the purpose of use).
5. Management of Personal Information
We will keep personal information of the customer in accurate and up-to-date status, and take all measures that are necessary and appropriate, such as establishing a security system, maintaining management systems, and conducting training of employees to prevent illegal access, loss, destruction, tampering and leaking of personal information. If any problems occur, we will promptly take appropriate corrective measures.
For operation of our website, our outsourced service providers will take all reasonable, organizational, physical, human, and technical measures and ensure the safe management of personal information.
6. Provision of Personal Information to Third Persons
We will not disclose or provide personal information of a customer to any third person except in the case of the following:
a) the prior consent of the customer is obtained; b) provision to an outsourced service provider to provide or improve the products or services requested by the customer; c) as authorized by law or regulations, or when we need to cooperate with a national or local government or its service provider to provide work under the law or regulation; or d) when we need to protect a human life, body or property, and it is difficult to obtain the consent of the customer.
7. Request for Correction and Deletion of Personal Information
Customers may request us to disclose personal information under the Act on the Protection of Personal Information. Customers may request us to correct, add or delete personal information upon verification of any error or shortage of personal information or possibility thereof. In the case of a request for disclosure, correction, addition or deletion of personal information, please contact the address below. We will respond to the request properly after confirming the customer and investigating without delay if necessary.
8. Use of the Secure Sockets Layer
For security of transactions, we will use the Secure Sockets Layer (SSL) technology, in order to prevent personal information from being intercepted, disturbed or falsified.
※ SSL is a function to prevent eavesdropping and data tampering by encrypting information. By using SSL, information will be transferred more safely.
10. Contact Us
In the case of any inquiry regarding any treatment of personal information, please use the inquiry form on our website, or contact the following:
Kusaba Kazuhisa Koubou, Ltd.
Address: 10088-2 Tonomi, Yamauchi-cho, Takeo-shi, Saga Prefecture 849-2302 Japan
11. Effective Date and Revision Date